Privacy Policy
Wedding Village Convention Centre ("we", "us", "our"), located at Civil Lines Road, Puzhakkal, Thrissur, Kerala 680002, is committed to protecting the privacy of everyone who visits our website or enquires about our venues and services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Information We Collect
When you submit an enquiry through our website or contact us directly, we may collect:
- Your name and your partner's name
- Phone number and email address
- Wedding date, expected guest count, and preferred venue
- Any additional details you choose to share in your message
We do not knowingly collect sensitive personal information beyond what is necessary to respond to your enquiry and plan your event.
2. How We Use Your Information
Information submitted through our enquiry form is used solely to:
- Respond to your enquiry and discuss your wedding requirements
- Coordinate venue availability, planning, and event logistics
- Send you information you have requested about our venues, services, or packages
- Maintain records for bookings and customer service purposes
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Sharing of Information
We may share your information with trusted vendors and partners directly involved in delivering your event — such as caterers, decorators, photographers, or accommodation providers — but only to the extent necessary to fulfil the services you have booked. We require these partners to handle your information responsibly.
We may also disclose information if required by law, regulation, or a valid legal request from a public authority.
4. Data Security
We take reasonable technical and organisational measures to protect the information you share with us from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain enquiry and booking information for as long as necessary to fulfil the purposes described in this policy, or as required to meet legal, accounting, or reporting obligations.
6. Cookies
Our website may use basic cookies or similar technologies to ensure the site functions correctly and to understand general visitor traffic patterns. These do not identify you personally.
7. Your Rights
You may contact us at any time to ask what personal information we hold about you, to request corrections, or to request that we delete your information, subject to any legal or contractual obligations that require us to retain certain records.
8. Children's Privacy
Our services are intended for adults planning weddings and events. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The date at the top of this page indicates when it was last revised.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
- Address: Civil Lines Road, Puzhakkal, Thrissur, Kerala 680002
- Phone: +91 85890 63888